FAQ OZONE

We are an Australian company and ship from Australia. This means you have to pay customs and duty to your local government.

We are planing to set up a storage in the UK but have to pay import tax and duty as well when we ship to UK. So the price would reflect the import charges whether you import or we do. This means the price for Europe will be different than USA. (Donald Trump is probably changing this and we can expect USA to follow the lead of every other country in the world)

Yes the TRULY HEAL ozone generator can be used for medical purpose. The only difference between our device and the German devices is that they are inspected regularly and tested for the accuracy of the output. We do not offer this service. This means when your flow rate changes for whatever reason then you may get a different strength of ozone / oxygen mix.

When the device is delivered to you we operate within + – 2% which is absolutely tolerable in medical use. But if you drop the flow regulator this value might change. Also when you use industrial oxygen which may contain from very old tanks some rust particles this may block the flow regulator and cause variations.

I am very careful here in pointing out risks but I want to be careful in advising medical treatments to layman and want to make sure you are aware of the risks.

Please read this article to be aware of the possible dangers of direct IV ozone treatments. http://www.ozonedoctor.net/images/pdf/american.pdf

We offer 3 different Oxygen flow regulators.

O3 OZONE Medical Oxygen Regulator from trulyhealMEDICAL Flow Regulator

Te medical regulator is internationally the same . Whether you live in USA or in Germany of UK the medical connector is always the same.

You will need a medical prescription for Oxygen to get this bottle but it's usually quite easy to attain. Every naturopath or medical practitioner can prescribe you medical oxygen and we recommend you to ask for it.

 

 

O3 OZONE Industrial Oxygen Regulator from trulyheal

540 Industrial Oxygen Flow Regulator

The 540 is suitable for industrial Oxygen in USA, Canada and China. This regulator connects to industrial oxygen bottles used for welding. The oxygen is 99.5% clean as listed by the relevant supplier. Please check with your supplier and try to get a rather new bottle.

The industrial tank is filled from the same reservoir as the medical brother but is made from steel instead of aluminum.

 

T11 G 5/8″ Industrial Oxygen Flow Regulator

The 540 is suitable for industrial Oxygen in Australia, New Zealand, United Kingdom, Spain and Germany with locally purchased adapter. Your Oxygen supplyer will have an adapter. Just take the regulator with you when you get your bottle.

The oxygen is 99.5% clean as listed by the relevant supplier. Please check with your supplier and try to get a rather new bottle.

The industrial tank is filled from the same reservoir as the medical brother but is made from steel instead of aluminum.

Marcus freudenmann TRULY HEALIn case you have questions which are not answered in any of the FAQ's above or in any of the links below, please use the form below to book a call with Marcus.

These calls are not meant to be a medical consultation.

Product description for O3 Super Bundle:
http://trulyheal.com/ozone/super-bundle/

Setting Up Your Ozone Clinic At Home:
http://trulyheal.com/ozone/setting-up-your-ozone-clinic-at-home/

5 Most Popular Home Treatments With OZONE:
http://trulyheal.com/ozone/5-most-popular-ozone-home-treatments/

To learn about different protocols go here:
http://trulyheal.com/ozone/

You can find all accessories here:
http://trulyheal.com/product-category/ozone/


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FAQ SHOP

When you receive a COUPON CODE in either email or after you have participated at a course or workshop simply copy and paste this coupon code before checkout into your cart.

This COUPON CODE will then subtract either a %% percentage or a $$ fixed amount from your order. Please be aware that coupon codes may be specific for a special item and not for everything in your shop.

After you have finished any of our education videos on TH-PRO or PEMF or Hyperthermia you will receive and EXPERT COUPON CODE which is only valid for this particular item of group of items.

coupon-code

TRULY HEAL is an Australian company and if you purchase from USA, Canada or Europe funds go overseas. Some banks may block the transaction in order to protect you from fraudulent internet activity.

If this is the case simply call the service number on the back of your card and tell them that the transaction to MAXawareness Pty. Ltd. in 4566 Noosaville, Queensland Australia is legitimate. They will ten clear the funds and you can process your order.

back of credit card

Marcus freudenmann TRULY HEALIn case you have questions which are not answered in any of the FAQ's above or in any of the links below, please use the form below to book a call with Marcus. Do not book multiple calls.

These calls are not meant to be a medical consultation.


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FAQ COURSES

Simply follow the instructions in the video

There are 3 ways to communicate with your teacher.

1.) Email. As you work through the course your teacher will be in constant contact with you correcting assignments and giving you aid in the process.

2.) Contact Form in the Course. Simply click at the cop on the button contact teacher.

contact-teacher-1

Then scroll all the way up to the top of the page where you find the text box to write your message to the teacher.

contact-teacher-2

 

Instead of using individual images hosted on our site we have chosen to use GRAVATAR as a host for your personal images. Once you have set up an account with GRAVATAR and have uploaded your foto then this will be used everywhere you post a comment or sign into a course.

The benefit is that with one strike you can change your appearance on all places that show your image and don't have to go from one members area to the next.

gravatar-login

You can change your Name, Email, Password as well as Billing and Shipping address here: https://trulyheal.com/my-account/

Marcus freudenmann TRULY HEALIn case you have questions about the TRULY HEAL coaching outlines which are not answered in any of the FAQ's above, please use the form below to book a call with Marcus.

These calls are not meant to be a medical consultation.


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FAQ APP

To make it easy for you we have created a step by step process to guide you through the truly heal app and show you all functions. You can find the start page here. http://trulyheal.com/functional-medicine-app/lesson-0-what-is-functional-medicine/

Watch the Getting Started video for instructions on how to use the TRULY HEAL App for the first time.

We are happy to help!

Please let us know if we have not covered anything that might help you.

Simply state your problem in the form below and click submit. We will send you an answer as fast as we can and if necessary create a short video to clarify the issue.

Thank you for your cooperation.

Your TRULY HEAL team




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MAXawareness Pty. ltd.

Trading as TRULY HEAL

QLD Australia

ABN: 87 119 859 166

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